Frequently Asked Questions — Varikode Technology

About Our Services

What services does Varikode offer?
We're an eCommerce and web development agency offering Shopify development, WordPress, Webflow, and Wix builds, theme customization, UI/UX design, conversion rate optimization (CRO), SEO, custom software development, and AI search visibility (helping brands get found and recommended by AI assistants like ChatGPT and Gemini).

Do you only work with Shopify stores?
No. Shopify is our core specialty, but we also build and support WordPress, Webflow, and Wix sites, depending on what fits the client's business best.

What kind of businesses do you work with?
We primarily work with DTC and growing eCommerce brands across the US, UK, Australia, Canada, and UAE, spanning fashion, lifestyle, wellness, and other consumer categories, along with select premium clients in India.

Can you redesign my existing website, or only build new ones?
Both. We handle full website rebuilds, redesigns of existing stores, and ongoing improvements to sites already live.

How We Work

What's the process once I reach out?
We start by understanding your requirements, then share a Scope of Work (SOW) covering deliverables, timeline, and pricing for sign-off. Once you confirm your preferred payment method and we receive the agreed advance, we request store/site access and begin work.

What do you need from me to get started?
Typically: store/admin access, branding assets (logo, fonts, brand guidelines), and your product or content data. The sooner these are provided, the sooner we can start — delays here can push out the timeline.

How long does a typical project take?
It depends on scope. Exact timelines are agreed after reviewing your requirements and any designs, but most projects are scoped with a clear delivery date in the SOW before work begins.

How do we communicate during the project?
Official project communication happens over email, Jira, and Slack (where applicable). Phone or WhatsApp conversations are treated as informal unless confirmed in writing.

What if I need something outside the original scope?
That's treated as a Change Request. We'll let you know the timeline impact and additional cost upfront, and only start on it once you approve it in writing.

Pricing & Payment

How do you price projects?
We offer three engagement models:

• Hourly — a set hourly rate, with a minimum block of hours purchased upfront and drawn down as work is requested.

• Fixed Cost — a quote for the full project scope, with 50% paid upfront and 50% once the work is delivered/live.

• Monthly Subscription — a fixed monthly capacity across development, design, UI/UX, and SEO, planned together each month.
  

Do I have to pay everything upfront?
No. For fixed-cost projects, it's a 50/50 split — half upfront, half on delivery. Hourly and subscription models are billed against hours/capacity as work happens.

Is post-launch support included?
Yes — every engagement includes a limited warranty period after launch (standard: 15 days) covering bugs and development defects. New features, design changes, or new content uploads fall outside this and are quoted separately.

Ownership & Legal

Who owns the code once the project is done?
Once final payment is made, the custom code built specifically for your project is yours. We retain ownership of our own reusable internal frameworks, snippets, and methodologies that we use across projects.

Will my business information stay confidential?
Yes. Both sides agree to keep business details, credentials, documentation, and pricing confidential, and we never access customer data beyond what's needed for development.

Do you guarantee search rankings or page speed scores?
We implement SEO and performance best practices, but rankings and PageSpeed scores depend on factors outside our control — algorithm changes, third-party apps, hosting, and competition — so exact numbers can't be guaranteed.

Getting Started

How do I get a quote?
Reach out through our contact form or email us directly with a bit about your project, and we'll follow up with the right approach and a quotation.

What if my project stalls or I go quiet for a while?
If a project pauses for 30+ days due to inactivity on the client side, we may need to revise the delivery schedule and quotation to reflect the delay.

Didn't find what you're looking for? Reach out to us at info@varikode.com or +91 87078 57268.